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Six Sigma Ranch & Winery Return Policy
Wine Shipments
If you are dissatisfied with your purchase, please contact us within 30 days to receive a return authorization.  Pack and seal your return item along with the sales receipt.  The credit card used for the original purchase will be credited in the amount of the product sale.  Shipping and handling costs are not refundable unless we have sent the wrong item.  Please allow 1-2 billing cycles for the credit to appear on your credit card bill.

Returns and Cancellations for Wine Club Shipments

Wine club shipments processed and shipped cannot be returned. Any wine club membership cancellations need to happen 30 days prior to a shipment release in order for your account not to be charged.
 
Returns and Exchanges for Event Tickets
Returns or exchange for event tickets are not available. All sales are final for all event ticket sales.
 
Returns and Exchanges for Clothing Items
We accept the return or exchange of unworn, unwashed or defective clothing items, within 14 days of receipt of  purchase.  Please contact us to receive a return authorization. Pack and seal your return item along with the sales receipt.  The credit card used for the original purchase will be credited in the amount of the product sale.  Shipping and handling costs are not refundable unless we have sent the wrong item.  Please allow 1-2 billing cycles for the credit to appear on your credit card bill.   Holiday merchandise returns are allowed 14 days after the calendar holiday date (i.e. Christmas merchandise can be returned for entire refund up to 14 days after December 25th).

Return Mailing Address
Six Sigma Ranch, 13372 Spruce Grove Rd., Lower Lake, CA  95457
Phone:  707.994.4068